Center Parcs has scrapped a popular service at its resorts, prompting criticism from families.

The holiday park chain has announced it is no longer offering a crèche service for those aged between three months and three years of age.

By the end of next month, visitors to Center Parcs will not have the option to pay around £30 for a three-hour creche service for their children.

A spokesperson for Center Parcs told the Mirror: "At Center Parcs, we’re always looking to review and evolve the guest experience. We have made the decision to remove the crèche activity from our breaks, to reflect guest feedback and limited demand for this particular activity.

"Crèche sessions are one of more than 20 activities available within our Activity Den and our other activities will continue to run as normal. We’re developing new activities for children of all ages, with the aim of creating even more engaging experiences for families to enjoy together at Center Parcs."

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Customers who are due to visit a Center Parc resort in the coming months discovered that they could no longer book crèche slots from June.

One parent wrote on a Center Parcs Facebook page: "We go to Longleat for a week in June and bookings opened today for our break. We're going with our three children and will be celebrating my birthday while we're there. I had planned to book a much-needed child-free trip to the spa with my husband and planned to put the children in the kids clubs and our two-year-old in the crèche so we could go together. However, the crèche is unavailable for booking?? I could cry."

Another lamented: "We've been to Center Parcs loads of times over the years and the crèche is such a godsend."

Prior to the decision to close it, Center Parcs explained what the crèche offered. "Crèche is a colourful interactive environment for children from 3 to 23 months and 24 to 35 months old. Here, they are encouraged to take part in a variety of structured activities to help them develop and learn, guided by our experienced carers. Location: Activity Den. Duration: 180 minutes or 120 minutes. Activity available at all villages."

One happy customer described the staff in the crèche as "friendly and professional."

In other Center Parcs news, work has begun on a new site in the Scottish Borders. The £450 million holiday resort is expected to generate approximately 1,200 jobs.

The new forest will comprise multiple tree species and other plant life, establishing an environment abundant in biodiversity and teeming with wildlife.

The Center Parcs Scottish Borders development will feature 700 lodges and flats, a Subtropical Swimming Paradise mirroring those at existing sites, retail outlets and dining venues in the village hub, plus an Aqua Sana Forest Spa nestled within the woodland. Virtual tours and 3D renderings show numerous amenities positioned along the waterside.