Tapping my keycard onto my hotel room door always leaves me filled with anticipation, excitiment and dread. Lurking behind that door, I know there will be an unwanted item waiting for me on arrival, and it's something everyone should avoid.


Having previously worked as ahotelreceptionist for several years, I gained a few useful insights into the hospitality industry and how it really unravels behind the scenes. Fromhow upgrades really work and the hidden costs of the mini bar, to getting a cheaper rate and handling awkward guest requests, it was a very valuable experience.


Today, it helps me with my own trips, particularly after witnessing just how hotel rooms are cleaned. And let me tell you, those decorative pillows scattered on the bed and the perfectly placed bed throw are not what you want to see in your hotel room.


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From my years working in a hotel, I rarely, if ever, saw hotel decorative pillow covers, blankets, or bed throws washed. Perhaps they got a quick spritz of air freshener or a gentle dusting, but there they sat, still unwashed and covered in other guests' germs and grime.


So now, without fail and on every room check-in, I will grab the decorative cushions and bedspread and toss them into a corner of the room, never to be handled again for the rest of my stay.


It's not just in budget hotels that I take this course of action. Even if it's a luxurious four-star hotel with rave reviews, I will avoid those pillows, throws and blankets like the plague. And if that wasn't enough of a precaution, I will ensure I flip over the bed pillow that the decorative pillow was touching to avoid any cross-contamination.


While it might seem a little drastic and take me back to that time where anti-bac and toilet roll sold out in shops, I can't shake the feeling of dirty pillows and throws in a hotel room that other people have used. Once you've worked at a hotel and witnessed the other side of hospitality, it opens your eyes for better, and for worse.


Yet, that's not the only feature of a room I advised you to avoid. The mugs are also problematic. Now, I'm not saying this is the case at every hotel, but more often or not, the mugs are not thoroughly washed before the next guest's arrival.


On more than one occasion, I've witnessed housekeepers rinsing the mugs out in the bathroom sink, wiping them with a cloth, and simply placing them back on the table. While it removes coffee or tea dregs, it doesn't quite cut it for washing a mug used by guests repeatedly.


As part of my personal check-in routine, in addition to ditching pillows and throws, I'll always boil the kettle to rinse the mugs and glassware out with hot water as a precaution. I'll also use a little hand soap. I'm not going to be that guest who demands a fresh mug and glass just in case they haven't been washed up; a simple home sterilisation is enough to put my mind at ease.


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