Actress and TV host Mini Mathur has made serious allegations against airline IndiGo over the alleged misbehavior with her elderly father at Mumbai airport. Mini Mathur has expressed her displeasure over the airline’s facilities and staff behavior by sharing a post on social media. Mini Mathur wrote in her Instagram story that she usually does not use social media to complain or embarrass, but this time as the matter is to senior citizens, it felt necessary to raise her voice.

Mini Mathur vented out her anger on Indigo

He wrote that IndiGo should improve its treatment of elderly passengers at Mumbai airport. According to Mini Mathur, there was no separate check-in counter for wheelchair passengers at the airport. Apart from this, a lady staff present at the counter also refused to check-in the hand luggage of passengers sitting in wheelchairs. Mini raised the question that when a person cannot even walk, how will he handle cabin luggage. The most serious allegation was that even a pre-booked wheelchair was not provided.

Actress gets angry after misbehavior with 86 year old father

Mini Mathur told that her 86-year-old father had to walk about a kilometer to reach the gate, that too with the cabin luggage. He also said that during this period neither any carriage was arranged nor any help was provided. At the end of her post, Mini Mathur took a dig at the airline and wrote that a brand that does not deal with age with empathy and compassion can never age well.

Mini Mathur’s post sparked debate on social media

After this post surfaced, a debate has erupted on social media. Many users have supported Mini Mathur and demanded better facilities for elderly and disabled passengers at airlines and airports. At the same time, some people have also appealed to the airlines to give clarification on this matter. At present, there has been no official response from Indigo Airlines on this issue, but this matter once again raises questions about the facilities for senior citizens and passengers with special needs at major airports of the country.