NatWest has urged customers staying in hotels to always check the guest book before connecting to wi-fi. With the festive season in full swing, many Brits will be on the move, whether they're travelling home to visit family, attending Christmasparties, or travelling abroad for a seasonal holiday. For those staying in hotels or similar accommodation, it's essential to be vigilant, as criminals may target hotel guests when plotting scams.
According to advice shared on NatWest's website: "Scammers sometimes set up fake hotel networks with names that are very similar to the genuine one." As such, it's important to 'make sure the network name is the one printed in official hotel guest books', says the bank.
NatWest also advises customers against entering any personal information when connected to open Wi-Fi networks. "When using open Wi-Fi networks, stick to messaging and browsing, and avoid entering any personal information."
"These networks are usually open, which means anyone can log on or that many people have the password. This makes it easier for fraudsters to see any details you enter on the same network," the bank explains.
Cybersecurity company Norton has similarly highlighted the risks associated with hotel wi-fi. Advice on the brand's website states: "Malicious hotspots, or rogue access points, are deceptive networks that trick users into connecting by mimicking legitimate Wi-Fi names.
"For instance, if you were staying at the Goodnight Inn and wanted to connect to the hotel’s Wi-Fi, you might mistakenly select 'GoodNight Inn' (with a capital N) instead of the correct network. By doing so, you risk connecting to an 'evil twin' network set up by cybercriminals to access your internet traffic."
According to Norton, public Wi-Fi hotspots could also pose a risk, especially if criminals target unencrypted networks to gain access to sensitive banking information. "Many public Wi-Fi hotspots are unencrypted networks that transmit data in plain text, making it vulnerable to cybercriminals with the right tools. Hackers on the same network can intercept your online activities, including banking information, login credentials, and personal messages."
While criminals might try to take advantage of people using their wi-fi, it's just one of several tactics that scammers might employ. For holidaymakers spending their Christmas in another country, NatWest also offers advice on staying safe while exchanging money and dining out at restaurants.
The banking group advises customers to always pay in local currency where possible and to be mindful of potential restaurant scams, which could result in people being overcharged for food or charged for food that seemed complimentary.
NatWest suggests checking reviews ahead of time before choosing a restaurant, checking prices when placing an order, only eating and drinking what was ordered, and requesting an itemised receipt. The bank also recommended looking out for any additional charges, such as water charges or cover charges.
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