A mum has shared her terrifying ordeal when her newborn was rushed to hospital with a severe respiratory virus. Clare Jelley, 40, dialled NHS 111 in panic shortly before Christmas last year when baby Jaxx began showing alarming symptoms, including "his chest concaving with every breath".

Clare, from Surrey, said: "Jaxx went downhill so quickly – within just a few hours. He looked so helpless and upset, couldn't catch his breath and just looked so poorly. To be honest, I was scared."

After an ambulance whisked them off to St Helier hospital in South London, the four-month-old tot was diagnosed with RSV infection and bronchiolitis. He was treated with oxygen, antibiotics and tube feeding. With Jaxx admitted on December 10, Clare was terrified they would have to spend Christmas in hospital.

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Clare said: "It was such a worrying time, especially as we were juggling work, caring for our two daughters at home and being with Jaxx on the ward. The doctors and nurses were fantastic – not only did they look after Jaxx so well, but they also supported us as parents, whether that meant watching him for a few minutes so we could grab a shower or a coffee, or simply reassuring us when we felt overwhelmed."

Being in hospital so close to Christmas was tough on the family, but the festive decorations, carol singers and even a visit from Fulham FC players – all arranged by Epsom and St Helier Hospitals Charity – provided a much-needed distraction.

Clare said: "As big Fulham fans as a family, seeing the players spending time with the children, signing autographs and giving them Fulham bunny toys was such a special moment. It lifted all our spirits and meant so much at a difficult time."

Following five days in hospital, Jaxx was sent home just in time for Christmas and the one year old is now "doing brilliantly". Clare expressed her gratitude to Epsom and St Helier Hospitals Charity for bringing some happiness to a frightening experience and is encouraging people to contribute to their Christmas Appeal so they can keep supporting patients during their most challenging times.

She said: "Those decorations, visits and little extras really do make a huge difference when you're in hospital with your child. They turn a very tough experience into something a little brighter, and that's something we'll never forget."

Molly Simpson, head of charity and fundraising at Epsom and St Helier Hospitals Charity, said: "Having your child admitted to hospital – especially at Christmas – can be a terrifying time for any parent and I'm very proud that we're able to help their darkest days feel a bit easier. Our Christmas Appeal needs you – your generous donations can bring comfort to patients and their families. You can also show your appreciation for our wonderful NHS by funding a meal for dedicated staff working on Christmas Day."

RSV infections are extremely common, but certain babies and adults face a greater risk of becoming seriously unwell, including babies under six months old. "RSV is an absolutely awful illness, especially for young babies," Clare explained.

"Thankfully, Jaxx received the right treatment in time, and he recovered almost completely by the end of the week, though it took a good seven days. I'd definitely like more mums to be aware of how serious RSV can be."

Support patients and staff this festive season by donating to the Christmas Appeal - Epsom and St Helier Hospitals Charity.