• The central government reformed the pension and retirement pay disbursement process


• Now retired employees will get pension and gratuity on time


• Approval using digital processes and automation in the new system

To ensure timely pension and other benefits to employees after retirement Government of Indiahas issued new guidelines. The purpose of these rules is to ensure that no employee has to wait too long for their pension or Pension Payment Order (PPO). To achieve this, departmental processes have been digitized and timely monitoring will be carried out to ensure that pension payments are not delayed and all employees can easily access their benefits.

Digitization of pension process

This new As per guidelinesall ministries and government departments will be required to fully digitize service records of their employees and use e-HRMS (Electronic Human Resource Management System). This will make every employee’s service information available online, thereby eliminating delays in pension processing.

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In addition, a Pension Mitra or Welfare Officer will be appointed in each department. This officer will assist retired employees in filling forms, preparing necessary documents and other pension tasks. If a pensioner dies, Pension Mitra will also help his family members file family pension claims.

The pension process will now be easier and faster

One of the biggest hurdles in pension payments is waiting for vigilance clearance. As per the new guidelines, pension payments will not be stopped under any circumstances in the absence of vigilance clearance. Even if departmental or judicial inquiry is pending against an employee, he will still get provisional pension. However, payment of gratuity to the employee may be withheld till the final order of inquiry. This step is a significant reform to make pension payments easier and faster.

What is the portal of the future?

All Ministries and Departments will be required to use Bhavishi Portal to monitor the progress of pension matters. The portal monitors pension cases in real time and ensures that PPOs or e-PPOs are issued at least two months before retirement. Currently, more than 10,000 Drawing and Distribution Offices (DDOs) will be connected to this portal.

In addition, a Nodal Monitoring Committee and a High-Level Monitoring Committee (HLOC) will be constituted to monitor pension matters in each department and DOPPW. These committees will review the pending pension cases every two months and report on their settlement progress. Finally, under Rule 63(1)(a) of the CCS Pension Rules 2021, all departments will be required to facilitate the process so that every employee is issued a PPO or e-PPO at least two months before their retirement.

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